Frequently Asked Questions
I'm a supplier to The Warehouse Group, how do I work with Market Media?
Hey, you’re in the right place! We offer multiple ways to work with us including fully managed or self-serve options. Just hit that ‘GET IN TOUCH’ button at the top of the page and one of the team will come back to you quick smart.
I'm not a supplier but want to use retail media, can I do that?
Unlike many others, we work with non-supplier (non-endemic) brands here at Market Media. You can place advertising online or in-store even if we don’t sell your products, and utilise our first-party audience data to enrich your current off platform buys. There are some restrictions to who we can work with, but they’re the exceptions rather than the rule. Get in touch to chat to one of the team about how we can help you!
What is Zitcha?
Zitcha is our self service advertising platform that is free to all clients of Market Media. Using Zitcha you place your marketing campaigns with us across all three of The Warehouse Group’s retail brands. You can create ads, make changes and see the performance of your campaigns in real time. We have integrated onsite, Meta, Google, in-store screens, Pinterest and The Trade Desk to the platform with more to come. Ask us how to get started today!
Can I activate in-store or just online?
We offer both online and a range of in-store options for you. Tell us what you’d like to do and let’s make it happen.
How do I access your first-party data?
This is currently a managed service and something we’re more than happy to advise you on. Get in touch with us through the contact page and we’ll get going.
I don't have any creative, can you help?
We sure can! We have designers ready to help you create beautifully effective marketing assets either by using assets, imagery or video that you already have, or to help you create what you need to get started. Speak to your Market Media representative about it today.
How do I get technical support for Zitcha?
For any technical support requirements on Zitcha, please email [email protected]
